Privacy Policy

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 We are committed to protecting your privacy and complying with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What personal information do we collect?

We may collect the following types of personal information about you:

Contact information: Your name, address, phone number, and email address.
Demographic information: Your age, gender, and occupation (optional).
Health Information: Your condition and relevant health details.

How do we collect your personal information?

We collect your personal information in a number of ways, including:

When you provide it to us directly, such as through our website, application forms, or by contacting us.
From third-party sources, with your consent or where permitted by law.
Through your use of our website or services, such as collecting cookies or usage data.

Synergis staff may use automated transcription services, devices or web-based artificial intelligence platforms for clinical record keeping.

How do we use your personal information?

We use your personal information for the following purposes:

To provide you with our products or services.
To respond to your inquiries and requests.
To send you marketing communications (with your consent).
To improve our website and services.
For internal administrative purposes.

Disclosure of your personal information

We may disclose your personal information to third-party service providers who assist us in providing our services. We will only disclose your personal information to these third-party service providers with your consent or where permitted by law. We will not disclose your personal information to any other third party without your consent, unless required by law.

Data storage and security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. Your personal information is stored on secure servers and we use a variety of security measures to protect it.

Your rights

You have the right to access and correct the personal information that we hold. You can also make a complaint about how we handle your personal information. For more information about your rights, please refer to the Australian Privacy Principles https://www.oaic.gov.au/privacy/australian-privacy-principles.

Contact Us

If you have any questions about this Privacy Disclosure and Consent Form, or how we handle your personal information, or any queries related to fees and charges don't hesitate to get in touch with us at:

info@synergis.au