Fees and cancellation policy

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PHYSIOTHERAPY:

• Initial Assessment Consult: $135
• Follow-up Consult: $112
• Long Consult (2 areas): $145
• Complex Cases or Multiple problems:  $178 (1 hour)

OSTEOPATHY:

• Initial Assessment Consult: $130
• Follow-up Consult: $100
• Long Consult (2 areas): $130

Private Health Insurance (PHI) rebates available via HICAPS for eligible health funds. Synergis Health is not on the preferred provider network. Please contact your health insurance for details on out-of-pocket expenses.

Medicare Chronic Disease Management Plan:

Subsidised Physiotherapy fees under Medicare & GP Chronic Disease Management Plans (EPC):

• Initial Assessment Consult: $115.00 (Medicare Rebate $61.80, Gap Payment: $53.20)
• Follow-up Consult: $100.00 (Medicare Rebate $61.80, Gap Payment: $38.20)
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Subsidised Osteopathy fees under Medicare & GP Chronic Disease Management Plans (EPC):

• Initial Assessment Consult: $115.00 (Medicare Rebate $61.80, Gap Payment: $53.20)
• Follow-up Consult: $90.00 (Medicare Rebate $61.80, Gap Payment: $28.20)

Physiotherapy & Osteopathy is not fully funded by Medicare in high-quality private practice settings. Your eligible care plan will subsidise the fees of your consultation. We must receive all current and eligible care plans 24 hours prior to your appointment. Failure to do so will result in full fees without rebates. 

 Note: Full payment of the fees listed below must be made on the day before claiming the Medicare rebate. 

DVA, TAC & WORKER'S COMPENSATION: 

• DVA Bulk billed for eligible claims 
• Clients must provide proof of eligibility and relevant contact details of the employer or insurance agent.
• All documentation should be received by us 24-hours prior to your appointment. Failure to do this will attract full fees on the day.

PRODUCTS & EQUIPMENT: 

• All products and equipment fees are payable on the day and cannot be claimed under PHI or Medicare.
• Some items for 3rd Party eligible claims can be bulk billed. T&Cs apply. 

CANCELLATION POLICY:

• All cancellations require 24 hours notice from the time of your appointment
• Cancellation of appointment within 2 hours or no-shows will be charged full service fees
• Fees may be waived for unforeseen circumstances or 
• if appointments are rebooked in reasonable time, within 7 days of cancelled appointment. 
• Appointments may not be provided if there are outstanding accounts or in event of 3 consecutive cancellations.
• Cancellation and rescheduling can be made by contacting us via info@synergis.au 
• Proof of cancellation by you will be required to waive any fees. Failure of sent messages or emails are not considered proof of cancellation. 

+Service fees are subject to change without prior notice. All attempts will be made to notify clients of any changes 7 days prior to their scheduled appointments to minimise any inconvenience

^Consult duration times are approximate

*Terms and Conditions apply

For more information please contact us on info@synergis.au